Terms & Conditions

The information provided on this website is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, Excel Plumbing makes no warranties or guarantees regarding the accuracy, completeness, or reliability of any information on the site. Any reliance on such information is at your own risk.

1. Services Excel Plumbing offers plumbing services that are subject to availability. We reserve the right to modify or discontinue any service without prior notice. All services are governed by separate terms and conditions, which will be provided at the time of booking.

2. Intellectual Property All content on this website, including but not limited to text, images, logos, and designs, is the property of Excel Plumbing and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content without prior written consent from Excel Plumbing is strictly prohibited.

3. Limitation of Liability To the fullest extent permitted by law, Excel Plumbing will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use our website, including but not limited to damages for loss of profits, data, or other intangible losses.

4. Email and SMS Campaigns By providing your email address and/or phone number, you consent to receive communications from Excel Plumbing, including promotional emails and SMS messages. These communications may include special offers, updates, or other marketing information.

a. Consent: We only send marketing emails and SMS messages to individuals who have explicitly opted in by providing their contact information and giving consent to receive such communications.

b. Content: All emails and SMS messages from Excel Plumbing will clearly identify us as the sender and provide a brief description of the message’s purpose. Promotional messages will be clearly marked as advertisements.

c. Opt-Out: All marketing communications will include an easy-to-find opt-out or unsubscribe link. For SMS messages, users can reply with a designated opt-out keyword, such as “STOP.”

d. Compliance: Excel Plumbing complies with all applicable laws and regulations governing email and SMS marketing, including the CAN-SPAM Act for emails and the Telephone Consumer Protection Act (TCPA) for SMS messages.

5. Website/Online Opt-in: By submitting this form and signing up for texts, you consent to receive text messages from Excel Plumbing at the number provided, including messages sent by autodialer. These may include appointment reminders, billing notifications, dispatch notifications, and job completion surveys. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help Privacy Policy.

6. Verbal Opt-in: Excel Plumbing will collect opt-ins verbally from their customers. Customers can opt in to receive messages either in person at our physical location or over a phone call. When a customer is registered for the first time, they are asked to provide their information, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. Customers will be verbally informed that:

a. “Message and data rates may apply.”

b. “Message frequency may vary.”

c. “You can text HELP for support or more information and STOP to unsubscribe at any time. No further messages will be sent.”

Additionally, customers will be informed that these messages may include appointment reminders, billing notifications, dispatch notifications, and job completion surveys, and that their information will not be shared with third parties for marketing or promotional purposes. 

7. Privacy Policy Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy, which can be accessed here https://www.excelph.live//privacy-policy/.

8. Third-Party Links Our website may contain links to third-party websites that are not owned or controlled by Excel Plumbing. We are not responsible for the content or practices of these third-party sites. We encourage you to review their terms and policies before using their services.

9. Changes to Terms Excel Plumbing reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. We recommend reviewing these terms regularly to stay informed.

10. Governing Law These Terms of Service are governed by and constructed in accordance with the laws of Minnesota, without regard to its conflict of law principles. Any disputes arising under these terms will be resolved in the courts located in Mountain Iron, Minnesota.

11. Contact Us If you have any questions or concerns about these Terms of Service, please contact us at:
 

a. Phone: (218) 290-6822

b. Email: info@excelph.live

By using this website, you acknowledge that you have read and agree to these terms. Thank you for choosing Excel Plumbing!